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How to Dispute Credit Report Errors
How To Dispute Credit
Report Errors: Your credit report contains personal information
about where you work and live and how good or bad you are at paying
debts. It can also show whether you've been sued or arrested, even
whether you have filed for bankruptcy. Organizations called Consumer
Reporting Agencies or Credit Reference Agencies (CRAs) or Credit
Bureaus use your personal financial data to compile your credit
report and then sell your credit report to businesses.
Because financial and
lending institutions use this information to evaluate your
application for credit, insurance, employment and other purposes
(all approved by the Fair Credit Reporting Act (FCRA)), it's
important that the information in your report is complete and
accurate.
Financial advisors suggest that you periodically review your credit
report for inaccuracies or omissions and dispute credit report
errors if they are found. This is especially important when you
consider making major purchases, such as buying a home or car.
Checking in advance on the accuracy of information in your credit
file, and if necessary, dispute credit report errors could speed the
granting of credit.
How to Get Your Credit
Report
If you've been denied
credit, insurance, or employment because of information supplied by
a Credit Reference Agency ( CRA ), the Fair Credit Reporting Act (
FCRA ) directs that the company that denied you credit must supply
the Credit Reference Agencies ( CRA ) name, address, and telephone
number. And if you contact the Agency for a copy of your report
within 60 days of your credit denial, then the report is free. In
addition, you're entitled to
one free copy of your report a year if you certify in writing
that (1) you're unemployed and plan to look for a job within 60
days, (2) you're on welfare, or (3) your report is inaccurate
because of fraud. Otherwise, a CRA may charge you up to $9.00 for a
copy of your report.
You can use this handy
free credit report request letter
to send to all 3 bureaus.
This will enable you to get a copy of your credit report
free. In addition, from December 1, 2004 changes in the Law entitle
you to one copy of your credit report each year
free of charge.
If you simply want a copy of your report for your own reference,
then call any Credit Reporting Agency ( CRA ) listed in the Yellow
Pages under "credit" or "credit rating and reporting." Ensure you
call each Credit Bureau listed below since more than one agency may
have a file on you, some with different information. The three major
National Credit Bureaus are:
Equifax, P.O. Box 740241, Atlanta, GA 30374-0241; (800) 685-1111.
Experian (formerly
TRW), P.O. Box 2002, Allen, TX 75013; (888) EXPERIAN (397-3742).
Trans Union, P.O. Box
1000, Chester, PA 19022; (800) 916-8800.
Correcting Errors
Under the FCRA, both
the CRA and the organization that provided the information to the
CRA, such as a bank or credit card company, have responsibility for
correcting inaccurate or incomplete information in your credit
report. And if any of the information held on you is incorrect, then
you should dispute any credit report errors you find. To protect all
your rights under the law, contact both the CRA and the information
provider.
To begin, tell the CRA in writing what information you believe is
inaccurate. Include copies (NOT originals - always keep these!) of
all documentation that support your position. In addition to
providing your complete name and address, you should clearly mark
each error or in your credit report that you dispute. Clearly state
all the facts and explain why you dispute the information. In
addition, request deletion or correction of the error.
It's advisable to
enclose a (photo) copy of the
free report you ordered
with the items and errors you dispute circled. Use the sample letter
below to dispute credit report errors. Then send your letter by
certified mail, return receipt requested, so you can document what
the CRA received. Keep ALL copies of your dispute letters and
enclosures.
By law, CRAs must reinvestigate any items or errors in your credit
report--usually within 30 days--unless they consider your dispute
frivolous. They also must forward all relevant data you provide
about the dispute to the potential creditor. After the creditor
receives notice of the dispute from the CRA, it must also
investigate and review all relevant information provided by the CRA,
and report the results to the CRA. If the creditor finds the
disputed information to be inaccurate, it must notify all nationwide
CRAs so they can correct this information in your file. Further, all
Disputed information that cannot be verified must be deleted from
your credit file.
If your report contains errors, the CRA must correct it. If an item
is incomplete, the CRA must complete it. For example, if your file
showed that you were late making payments, but failed to show that
you were no longer delinquent, the CRA must show that you are
current with your payments.
If your credit file
shows an account that belongs only to another person, then the CRA
must delete it. When the reinvestigation is complete, the CRA must
give you the written results and a free copy of your report if the
dispute results in a change. If an item is changed or removed, the
CRA cannot put the disputed information back in your file unless the
information provider verifies its accuracy and completeness, and the
CRA gives you a written notice that includes the name, address, and
phone number of the provider.
Also, if you request, the CRA must send notices of corrections to
anyone who received your report in the past six months. Job
applicants can have a corrected copy of their report sent to anyone
who received a copy during the past two years for employment
purposes. If a reinvestigation does not resolve your dispute, ask
the CRA to include your statement of the dispute in your file and in
future reports.
Second, in addition to writing to the CRA, tell the creditor or
other information provider in writing that you dispute an item.
Again, include copies (NOT originals - keep these!) of documents
that support your position. Many providers specify an address for
disputes. If the provider then reports the item to any CRA, it must
include a notice of your dispute. In addition, if you are
correct-that is, if the disputed information is not accurate-the
information provider may not use it again.
Accurate Negative
Information
When negative
information in your report is accurate, only time can ensure its
removal. Accurate negative information can generally stay on your
report for 7 years. There are certain exceptions:
-
Information about
criminal convictions may be reported without any time
limitation.
-
Bankruptcy
information may be reported for 10 years.
-
Credit information
reported in response to an application for a job with a salary
of more than $75,000 has no time limit.
-
Credit information
reported because of an application for more than $150,000 worth
of credit or life insurance has no time limit.
-
Information about
a lawsuit or an unpaid judgment against you can be reported for
seven years or until the statute of limitations runs out,
whichever is longer.
-
Criminal
convictions can be reported without any time limit.
Dispute Credit Report Errors
Sample Dispute Letter
Date
Your Name
Your Address
Your City, State, Zip Code
Complaint Department
Name of Credit Reporting Agency
Address
City, State, Zip Code
Dear Sir or Madam:
I am writing to dispute the following information in my file. The
items I dispute are also encircled on the attached copy of the
report I received. (Identify item(s) disputed by name of source,
such as creditors or tax court, and identify type of item, such as
credit account, judgment, etc.)
This item is (inaccurate or incomplete) because (describe what is
inaccurate or incomplete and why). I am requesting that the item be
deleted (or request another specific change) to correct the
information.
Enclosed are copies of (use this sentence if applicable and describe
any enclosed documentation, such as payment records, court
documents) supporting my position. Please reinvestigate this (these)
matter(s) and (delete or correct) the disputed item(s) as soon as
possible.
Sincerely,
Your name
Enclosures: (List what you are enclosing)
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